Tag Archives: Healthcare

Jacques DER OHANIAN, Head of Communications Solutions for Vertical Markets, Alcatel-Lucent Enterprise

A conversation with Jacques DER OHANIAN, Head of Communications Solutions for Vertical Markets at Alcatel-Lucent Enterprise.

Jacques, as Head of Communications solutions for Vertical markets, is responsible for the creation of solutions to address industries such as Healthcare.
Across his career, Jacques has managed different teams from R&D and innovation, Program and Portfolio management to business development with a strong knowledge of end-to-end solutions whether technical such as communications and collaboration, or commercial such as new business models.
Jacques is a graduate of Telecom ParisTech, France.

BRW: What did the audience gain from attending your webinar?

Too often we are overwhelmed by our day to day job, and we don’t have or don’t take the opportunity to sit back and think of what’s going well and what do we need to enhance. This time is key to identify risks and opportunities.

In this particular field of people and asset safety it is key to identify the risks, evaluate them, prioritize them and enter into a PDCA methodology (plan-do-check-act). Attending this webinar provides you some hints on how to identify these risks and what are the possible solutions. However, the attendees will need to take that time to sit back and do they own evaluation and prioritization. The positive point, is that we provide common solutions under the Alcatel-Lucent Enterprise brand.

BRW: What did you enjoy discussing with the audience?

Three words : Reassure the audience.

First of all, I enjoy reassuring the attendees: today’s investments are future proof. You can start by setting in place on premises solutions and evolve to the cloud for hybrid-notifications, complementing existing solutions by cloud services through the Alcatel-Lucent Enterprise Rainbow platform.

Secondly, sharing the knowledge that our platforms are open to regular new services, accompanying them in their prioritization and innovation processes. I enjoy sharing our solutions with them, which will also manage that quick expansion of IoTs within hospitals.

And finally, I’m happy to be discussing the question of data privacy and to have the opportunity to explain to them the data is theirs, not ours, that we are GDPR compliant and they will be able to use them to evolve from preventive to proactive models thank’s to available analytics and Artificial intelligence.

BRW: What would you say is the biggest challenge currently being faced within your industry?

They are two aspects regarding People and Asset safety in hospitals.
One from the outside world, with more and more distressed people that increase the risk of violent or malicious acts. The second is the inner hospital world with the staff and cost issues, the lack of time that increase the risk of dissatisfaction amongst both staff, care givers and patients.

BRW: What was your favourite part about presenting to a live audience?

Actually there are two parts. We always talk about collaborations tools but the most important is the collaboration between human beings/ groups of people in order to share knowledge and experience. The first part, was the experience and knowledge sharing with Neharika, the lead analyst from GlobalData and secondly, the ongoing interactions with the attendees.

BRW: If you could give one piece of advice to another presenter, what would it be?

Take and save time for interactions. Interactions during the presentation with the Business Review Webinars’ team and a co-presenter – an analyst, a customer or a partner – to provide a different point of view to attendees. Take time with the attendees during and after the webinars to learn from them, from their day-to-day challenges in order to provide them with the best solutions.

What has been the highlight of your career?

You wouldn’t be surprised if I answer that the most important in my career was the relationships and the interactions with others.

We learn from others and others hopefully learn from you. I spent a lot of time in project and program management, where many of the problems come from miscommunication or misunderstanding between the different teams, or with a partner or a customer. As I have just answered before, in my current job, the key is first to listen to the customers’ different perspectives, pain points and challenges to provide the best solutions. Sharing experience, brainstorming, co-working, co-innovating with so many different people, this is what makes my career so fulfilling.

In People and Asset safety good coordination, collaboration and a good understanding are key and crucial. Once a problem is solved we can review what happened, analyse situations and reactions to enhance the organization’s processes and share to learn from.

The webinar entitled ‘How To Protect People And Assets In Hospitals And Accelerate Their Digital Transformation’ presented by Jacques DER OHANIAN is now available to watch on-demand.

Click Here to watch the webinar.


Keith Howells – Senior Vice President of Development, OmniComm Systems

Data Collection, Clinical Trials and Healthcare:

A Conversation With Keith Howells, Senior Vice President-Development for OmniComm Systems

Keith HowellsMr. Howells has almost 25 years of experience in building and implementing applications that support clinical research. As head of development for OmniComm Systems, he is responsible for the TrialMaster product for Electronic Data Capture, and the TrialOne product for Phase I clinic automation. 

Prior experience includes 5 years as head of development for Medidata Solutions and 5 years as head of development for Oracle’s pharmaceutical application suite. Mr. Howells has a degree in physics from Oxford University, England.

Tell us a little about OmniComm; what does the company do?

OmniComm Systems, (OTCQX: OMCM), provides products and services that allow pharmaceutical and biotech companies to collect and manage clinical trials data. At first that sounds rather mundane – how hard can a data entry application be?

But in fact, the task is almost infinitely complicated and infinitely valuable. Whereas most web-based applications know in advance what data they wish to collect – Hertz.com knows you want to rent a car and Hotels.com knows you want a hotel room – we don’t know in advance what data is to be collected because every clinical trial is different.

Maybe the researchers are collecting blood pressure readings, maybe tumor measurements, maybe quality-of-life questionnaires, maybe all three. So we have to first supply a tool that allows customers to define their clinical trial; then we have to dynamically display the data-entry pages as if each had been lovingly crafted by hand. Those considerations, coupled with stringent regulatory requirements, make this a challenging and fascinating business.

In terms of the value, if we can save a month off the research time for a drug that becomes the next Humira, that month saved is literally worth a billion dollars. So we work hard to make sure our products are feature-rich and easy to use, and our service levels are highly responsive. There are a lot of vendors in this space, but we feel we have the right mix of robust capability and nimble responsiveness.

Why did you choose to hold this webinar?

It is remarkable how many different systems need the clinical data, whether for project management, payments to the investigative sites, safety reporting or data analysis. In today’s fast-paced world, you cannot afford a classical software development approach for each of these different data extract needs.

We’ve developed a number of generic approaches such that data may be extracted without programming, thereby providing a much more flexible and productive set of tools. We feel it is useful to share these techniques with interested members of the industry.

What do you hope the audience will learn from this webinar?

A number of the examples are based on our own technology, but we believe this webinar will provide value regardless of which data-collection system a company is actually using. We expect the audience to learn the generic mechanisms by which the raw data can be provided to the outside world, the kinds of re-formatting and manipulation that can be done on that raw data, and the standard mechanisms for extracting the data into other systems.

For example, safety reporting uses an international standard called E2B, and we’ll give a little insight into how that works and how the data is structured. It’ll be enough to educate some people and scare others!

What was your inspiration to get into the industry?

It was a total accident actually. When I was working for Oracle 30 years ago, the company split into servicing different vertical industries and there was no obvious choice for the pharmaceuticals vertical. So I bid for it. I had no idea what I was getting into, but the industry has proven uniquely fascinating, so I never left. It’s quite humbling to see the science and passion supporting the industry we serve, it’s an honor to be part of it, and obviously the mission brings a great sense of value. We’re not directly bringing life-saving products to market, but we’re helping the people who are.

What is the most rewarding aspect of your job?

We get to sit down at a computer screen and, out of thin air, create something that becomes a critical piece of other people’s lives. That’s pretty motivating.

Don’t miss the chance to join Keith and OmniComm in their upcoming webinar ‘Extracting Clinical Data for Reporting, Safety, SDTM & More’.

Daniel Faurlin, Director, Solution Marketing, Alcatel-Lucent Enterprise

daniel-faurlinDaniel Faurlin is Director, Solution Marketing, in the Network Division of Alcatel-Lucent Enterprise. Daniel is responsible for positioning, communicating and educating internal and external clients, on the value proposition of ALE solutions in the Transportation and Healthcare verticals. He has worked in start-ups, small to large enterprise businesses, in a variety of leadership roles. Daniel is an Electrical Engineering graduate from Ryerson University in Toronto, Canada.

1. What do you hope the audience will learn from this webinar?

You can build one network infrastructure with one private network for each department enabling department agility and security, while providing support for IoT.

2. What discussions do you look forward to having with the audience?

Are they looking at expanding or replacing their network infrastructure and have they considered a Pay per Use model?

3. What do you enjoy most about your role?

My role enables me to talk to people in various industries with diverse backgrounds and experience, about their networking challenges, which gives me an opportunity to discuss what ALE has to offer.

4. How did you get into the industry?

I got into the tech industry right out of college and haven’t looked back since.

Join Daniel in the Alcatel-Lucent webinar to discuss ‘Optimized Care Pathway Begins with an Intelligent Network Infrastructure‘. Register now!

Bruce L. Braaten, Regional Manager, Market Access, Covance

Bruce Braaten photoBruce currently serves as the Field Access and Reimbursement Director in the West Region. Mr. Braaten has over 20 years of experience in the biotech/device industry. Most recently he held positions with Roche serving in various leadership roles within the organization. Bruce brings experience as the Area Business Manager for the national Channel team for the purpose of building overall relationships, contract negotiations, securing coverage and reimbursement, and streamlining steps for smoother claims processing. He also held roles in leading field based teams, contracting with Managed Care Companies, sales leadership, project management and developing presentations for field use.

Bruce has a Bachelor’s Degree in Biology and has studied in areas of Healthcare administration, Healthcare policy, and Organizational Communication.

1. Why did you decide to do a webinar with Business Review Webinars?

This is an important opportunity to present and discuss our Market Access directives which support and improve Patient Health.

2. What are you looking forward to explaining to the audience?

Access is a challenging and a changing environment; however with the experience and overall knowledge of the market patients can receive the therapy their Health team prescribes they need.

3. How did you get into the industry and what do you most enjoy about your role?

My first experience in supporting patient access was on the medical device side for pain management. This confirmed in me how vital this type of role is and how strategy is crucial in care and coverage. My career has grown from Managed Care contracting; Distribution; patient support and sales leadership. My purpose in my work comes from the numerous successes of giving life back to individuals that are in great need and giving hope for a more fulfilling life.

4. What do you enjoy most about your role?

Currently my responsibilities include leading a team of Access Specialists in the West. This allows me the privilege of developing each individual with a greater skillset, to position our strategy for the purpose of patient care, and ultimately drive this ship in one direction.

5. Where is your favourite place in the world and why?

Today it is Arizona where my Wife and Children are. Spending time with them recharges me. If it was a particular place; it would have to be Northern Minnesota on the lake.

Register now for our webinar with Bruce and his colleagues from Covance, “The Yesterday and Today of Market Access: Field strategy evolution“.

Roshani Poudel, National Field Director, Market Access, Covance

Roshani Poudel_ PhotoRoshani Poudel has over 9 years of reimbursement and market access experience at Covance as well as with other Biotech/Pharmaceutical companies. During these 9 years, Roshani has developed reimbursement strategies during different phases of product life cycle that encompassed successful launch of multiple In-house/Contracted Hubs, Patient Assistance Programs , Field Reimbursement Teams and Marketing initiatives. Roshani has also led multiple Market Access efforts to remove significant coverage barriers with Medicare, Medicaid, and Commercial Payers for various “Buy and Bill” products.

As Director, Field Market Access at CMA, Roshani is responsible for developing and managing a group of Field Managers who oversee teams that conduct field-based site visits and customer training to remove any access barriers. Roshani also serves as a strategic partner for clients to implement new initiatives and ensures that they are aligned with the clients’ vision.

Roshani has a B. S. in Business Administration from Alliant International University, San Diego, CA.

1. Why did you decide to do a webinar with Business Review Webinars?

This is a great opportunity to discuss how Market Access strategy is crucial in providing patients access to the therapy they need.

2. What are you looking forward to explaining to the audience?

I look forward to sharing some real-life cases of access challenges that were presented to Covance Market Access and how we were able to provide solutions to those challenges.

3. How did you get into the industry and what do you most enjoy about your role?  

My first experience in the industry was with Covance 9 years ago when I was hired as a program specialist. My primary responsibility was working with patients that required financial assistance and helping them access their medications through several patient assistance and referral programs. It was an eye-opening experience to see the number of patients that needed financial support and yet had very limited knowledge of all the available resources for them. It was very rewarding to work with patients directly and being able to walk them through the process which ultimately allowed them to obtain their much needed medications. Some patients even took time to send personal thank you notes with their stories and how the medications had help change their lives positively, which was a satisfying aspect of the role in a personal level.

4. What do you enjoy most about your role?

I mostly enjoy the diversity of responsibilities in my current role that allows me to wear different hats on a daily basis. While I represent Covance and follow our own ideals, I am also learning and adapting to each of my client’s strategies and values which keeps me engaged. I also enjoy team development and talent management.

5. Where is your favourite place in the world and why?

Although I admire all historic cities around the world, Florence has to be on top on my list. From the narrow stone pavements that Da Vinci and Michelangelo once walked through to the distinctive architecture throughout the city, there is a reason why Florence is known as the “cradle of the Renaissance”.

Discuss “The Yesterday and Today of Market Access: Field strategy evolution” with Roshani in our webinar with Covance. Register now! 

William M. Fahey, National Field Director, Market Access, Covance

William Fahey_ PhotoWilliam works directly with the Field Managers and Field Reimbursement Specialists to ensure program
execution and strategic follow through based on client needs. In addition, he works as a strategic partner with the client to overcome hurdles and anticipate future opportunity specific to field team actions. He has directed teams within multiple therapeutic areas and lifecycle stages. 

Prior to joining Covance, Mr. Fahey has Over 15 years of experience in the pharmaceutical/biotech industry in various leadership roles within Sales, Sales Operations/Field Force Effectiveness, Marketing and Market Access. 

William has a BA in Philosophy/Political Science from the University of Arkansas.

1. Why did you decide to do a webinar with Business Review Webinars?

I believe it is important to connect as an industry in order to address complicated issues that impact the ability for patients to access appropriate therapies.

2. What are you looking forward to explaining to the audience?

I look forward to sharing opportunities that will address the above issues.  As access to therapies becomes more difficult, it is important to assess appropriate levers and partnerships that will potentially alleviate some of these market conditions and pressures for those involved.

3. How did you get into the industry and what do you most enjoy about your role?  

I spent several years both in sales and marketing within the tobacco industry.  This is what brought me into the healthcare sector.  Working on a daily basis and as a career on thoughts, processes and services that contribute to a person’s well-being is more rewarding than its polar opposite.

4. What do you enjoy most about your role?

Working with some of the top minds in the industry.  Learning and working on key issues that impact the industry on a daily basis provides a never-ending complexity that keeps a smile on my face.

5. Where is your favourite place in the world and why?

While I enjoy the comradery and engagement on a daily basis, I very much enjoy the solitude of the desert environment regardless of location.  I will typically take an annual motorcycle trip to various locations in which I get the chance to reflect and decompress from everything.

Join William in the upcoming Covance webinar “The Yesterday and Today of Market Access: Field strategy evolution“. Register now!