Craig Jones is the Vice President of Enterprise Sales Engineering for PRISYM ID with responsibility for understanding customer needs and industry challenges to drive solutions to improve efficiency, minimise risk, address regulatory requirements and provide new approaches to business systems and processes. Craig has 14 years of experience delivering validated label lifecycle management solutions to life science and healthcare industries including medical device, pharmaceutical and clinical trial organisations. His experience includes roles as an industry consultant, in IT management and as a senior manager for global technical support and professional services.
1. Why did you decide to do a webinar with Business Review Webinars?
As a company we have worked with Business Review Webinars before and have found them to be very professional and helpful in promoting our webinar to companies within our industry.
It is the perfect platform for PRISYM ID to interact and engage with its audience and show a snapshot of our capabilities with our latest-technology global label lifecycle management software.
With this being a live event, it gives the audience the opportunity to ask on the spot questions which we can answer there and then. It saves time and money for all those involved with a watch-back session provided afterwards.
2. What are you looking forward to explaining to the audience?
I’m looking forward to introducing the audience to the output of the PACT project (Project Authoring For Clinical Trials) and how it addresses the common industry labelling requirements for language management, regulatory content management, ‘just in time’ labelling and label postponement.
3. What do you most enjoy about your role?
I enjoy working with our customers to overcome industry challenges that are presented, and to make real and measurable improvements to current systems and processes. This is only achievable by working closely with a highly-experienced team who really understand these challenges and how to overcome the problems.
4. What would someone be surprised to know about you?
One of the things that many customers would not know is that I’ve worked on the majority of PRISYM ID’s software implementations. Before moving to head up Pre-Sales in 2013, I headed up the technical support Helpdesk and Professional Services teams for 6 years.
5. What do you do in your leisure time to relax?
My favourite pastime is spending time with my family. When I manage to get some time off, I love to jump on the road bike or head up to the local kick boxing club. Although with a 2 year old child, there really isn’t much time to relax!