Tag Archives: Digital Banking

Alan Cracknell, Commercial Services Director – ARCA

A conversation with Alan Cracknell – Commercial Services Director at ARCA

Over 15 years experience providing solutions to the Retail Banking and Financial Services industry. Solutions that provide productivity gains and greater efficiency in the cash cycle by using cash automation technology.

In his role as the Commercial Services Director, Alan has worked on a range of cash automation implementations. Most notably, Alan worked on a project implementing the ARCA CM18b cash recycler into the branches of a British multinational bank and financial services company headquartered in London. The implementation of ARCA cash recyclers in 87 of the bank’s locations resulted in a 60 percent reduction in overtime labor and resulted in a 10 month ROI.

BRW: What do you hope the audience will learn from this webinar? 

For our audience to understand the value of ARCA’s branch transformation philosophy – branch evolution and how it can help banking institutions to respond quickly to an ever-changing landscape. Attendees will hopefully learn how to transform bank branches to create efficient, high service environments that are powered by innovation.

BRW: What discussions do you look forward to having with the audience? 

I look forward to discussing ARCA’s approach to transformation and to hearing what the audience feels are barriers to transformation and how together we could overcome them.

BRW: What do you enjoy most about your role? 

My role is very varied.  I speak with a broad cross section of clients from CEO’s to IT assistants, in Large High Street Banks, Building Societies and Foreign Banks.  This variety and constant challenge to provide viable solutions is what I enjoy most

BRW: How did you get into the industry? 

A lucky break really.  I had always been selling into the Finance Sector and then found myself working with a partner who then offered me a role in the cash automation industry, where I have now been for 11 years.

BRW: Where is your favorite place in the world and why? 

My favourite place has to be Anfield, the home of Liverpool football club.  There’s no other place like it on a European night.

Join Alan Cracknell on 14th December for a webinar entitled ‘3 Steps to Make Your Branch Transformation Easier’ at 3PM London/10AM New York.

Register Here!

Daragh O’Byrne, Vice President, Global Head of Marketing & Alliances – Nucleus Software

A conversation with Daragh O’Byrne – Vice President, Global Head of Marketing & Alliances at Nucleus Software

Daragh O’Byrne is responsible for driving business transformation through integrated and strategic marketing initiatives.

He brings over 25 years’ experience in the Financial Services application software sector. Daragh’s key focus area has been ensuring that software provides tangible business benefits for customers and that these benefits are explained in a clear, concise and compelling way.

His industry experience and in-depth understanding of technology drives his passion to ensure that value is delivered to customers fast.

BRW: What do you hope the audience will learn from this webinar?

With so much data available at our fingertips, it can be really difficult to discern useful information from background noise. And while there are tremendous lessons to be learned from other peoples’ experiences, it can be really challenging to find examples that are relevant. In this webinar, I hope to take the audience on a journey – starting with customers’ expectations, moving through the latest developments in technology, leading to the implications of the change, the challenges that arise and crucially how to turn those challenges into opportunities. I hope the audience will be able to leverage our experiences for their benefit, helping them smooth their journey to becoming the digital bank of tomorrow – today.

BRW: What discussions do you look forward to having with the audience?

I look forward to hearing from the audience about how their digitization journey is evolving – whether they are just starting or are well into the journey. It would be interesting to discuss the challenges that they face and how technology can help them overcome those challenges.

BRW: What do you enjoy most about your role?

As I get to work with people all over the world, it gives me a unique opportunity to see where global trends turn meet local needs, and more importantly how our customers are translating those trends into products and services that their customers need.

BRW: How did you get into the industry?

I’ve always been interested in using technology to solve problems, so I trained as an application programmer. However before I sat my final exams I was offered a role in professional services – implementing core banking systems in Africa, the Middle East and Asia. As a 20 year old I was intrigued – travelling the world and meeting new people. And while I didn’t spend much time using my programming skills I did spend a lot of time figuring out how to use technology to solve problems. Ever since then, over 25 years ago now, I’ve been helping people get the maximum return from their investment in technology.

BRW: Where is your favourite place in the world and why?

I travel a lot, and always have, so my favourite place in the world is my home. I live in Ireland, which is not too warm, not too cold, not too dry, perhaps too wet but it is home. It is where my family is.

Join Daragh O’Byrne from Nucleus Software on 21st November for a webinar entitled ‘How Do You Become The Digital Bank of Tomorrow – Today?’ at 3PM London/10AM New York.

Register Here!

Kuldip Singh Chiheru, Strategic GTM Head, Global Financial Services, Atos

A conversation with Kuldip Singh Chiheru, the Strategic GTM Head, at the Global Financial Services for Atos. 

Kuldip Singh ChiheruExperience • 2016-2017 Atos Strategic GTM Head – Loans
• 2015 – 2016 Atos FS Global Solutions Head
• 2012 – 2015 Global FS Bus Development Head 
• 2008 – 2012 Global FS Market leader
• 2001- 2008 KPMG & Atos KPMG FS Advisory
• 1997-2001 ICAP eTrading Program Lead
• Prior: HSBC Midland International Banking

• BSC (Hons) Chemistry
• MSc Information Technology
• MBA Aston Business School

What do you hope the audience will learn from this webinar?

I hope that they understand the characteristics of a hyper competitive best class lending business model. Modern business solution design for agility and innovation and learning a business case for a best in class lending business. Another key note I hope the audience will learn from participating in this webinar is leveraging industrial scale deployment models for accelerating transformation.

For example, most financial organizations dream of launching new marketing offers or enabling a new partner channel  in seconds or adjusting lending processes in minutes. This can be the reality NOW. Rather than taking several months, and suffering extreme opportunity costs.

What discussions do you look forward to having with the audience?

I will be looking forward to discussing the investment priorities for Loans in next 1-2 years and a business case for the Retail Loan Factory for their priorities.

What do you enjoy most about your role?

The most satisfying aspect is helping customers transform their business and setting the target operating model benchmark for best in class for the next 15 years.

How did you get into the industry?

My passion for the industry grew even further when I was an International Banker with HSBC Midland.

Where is your favourite place in the world and why?

I have so many, each with their own unique attractions. The NW of India Punjab is very enlightening and the Canadian wilderness great for out door activities.

Don’t miss the chance to join Kuldip Singh Chiheru and Atos in their upcoming webinar ‘Lending Agility and Innovation For A Best in Class Digital Bank of the Future

Register Here! for this free webinar