Tag Archives: Tait Radio

Setting High Standards – How the Digital Mobile Radio (DMR) Standards are poised to change the way Utilities view their Land Mobile Radio investments.

Tait RadioFor years the Utility Industry has depended on the reliability of Land Mobile Radio systems to support their most mission critical responsibility, public and employee safety. Land mobile radio systems are the lifeline between system operations and their field crews that are working in one of the most dangerous environments in our communities.

Working around power lines that carry anywhere from 110 to 345,000 volts is dangerous business. When storms occur and power lines are on the ground or sparking dangerously overhead, it’s the utility worker that must quickly identify and isolate hazards so that repairs can be made and power can be safely and promptly restored.

Historically, these voice systems played a much more significant role in everything from dispatching work orders to meter reading to constructions crews. Now, with workforce automation solutions, such as automated data dispatch, most field communications are over carrier networks, delivering digital work orders to laptops, tablets and smart phones. The utilization of the LMR system has declined dramatically, along with its perceived value to the business. That all changes when an outage event occurs and their land mobile radio system again becomes the center of the assessment and restoration activities.

Let’s not kid ourselves, these systems are expensive, and their perceived value to the industry is diminishing. This is where the DMR standard steps into the conversation, as it provides two key business values that are undeniable.

First, it enables a Utility to optimize the value of a “must have” investment in critical voice communications.

Secondly, it enables a utility to minimize future capital investments and operating expenses related to private broadband, MESH and carrier services.

To be clear, DMR is not a silver bullet for Smart Grid communications, or for distribution automation and SCADA. It is simply a tool that utilities already must invest in, and it can now support a fair number of SCADA and Telemetry use cases that can tolerate latencies of up to 1.5 seconds and work within its limited bandwidth. Not very impressive when compared to 3G/4G performance, but quite impressive when you consider there is minimal to no associated operating expenses, the link and end point can be monitored, managed, and correlated with grid events, and utilities will be able to distinguish between a communications outage and an electrical one, and it is all performed over a network already designed for mission critical applications.

Let’s take a closer look at these two undeniable business value statements concerning DMR.

DMR helps the utility industry Optimize the Business Value of Land Mobile Radio Capital Investments.

  • DMR more than doubles the capacity of legacy systems through the use of time division multiple access and packet data, delivering two voice or data for each licensed 12.5 KHz channel.
  • The DMR standard is open and supports interoperability with other DMR compliant original equipment manufacturers, providing the opportunity for vendor diversity and competitive market driven pricing.
  • DMR can provide SCADA and Telemetry Communications anywhere within the Land Mobile Radio coverage that can tolerate its bandwidth and latency characteristics.
  • DMR supports Quality of Service and committed bandwidth allocation for priority traffic, whether it is voice or data.
  • DMR requires no additional communication sites; it is the only digital LMR standard for Voice and Data that was designed to match the legacy coverage footprint.


DMR helps utilities Minimize Capital Investments and Operating Expenses for field area communications.

  • By optimizing the business value of land mobile radio, a utility will be able to minimize their investment in private broadband, allowing targeted deployment for high bandwidth, lower latency use cases.
  • In addition, utilities that want to utilize their advanced metering mesh radio systems can do so judiciously, minimizing the added complexity and performance variability inherent to mesh systems.
  • Finally, and most importantly, utilities can minimize the rapid growth in operating expenses by leveraging infrastructure that is already managed and supported. By utilizing the DMR system for SCADA and Telemetry in addition to its voice application, utilities can use less carrier services; more fully utilize their existing service management capabilities and optimize both capital and operating expenses.

In closing, the DMR standard was developed with utilities in mind. Its’ mission critical design is capable of supporting critical use cases beyond voice. When fully utilized, it provides a path to a higher return on investment for Land Mobile Radio Systems, and a tool to minimize growing operating expenses and minimize of capital investments in private broadband.

Want to learn more? Register for Tait Communications webinar ‘Crossroads in Grid Automation and M2M’ live on the 1st of July at 10AM New York / 3PM London

Spotlight Interview: Philip Mullins from Tait Communications

Philip MullinsPhilip Mullins,

Solutions Marketing Manager, Tait Communications

Philip Mullins comes to Tait as the former Executive Industry Consultant in IBM’s Global Center of Excellence for Energy and Utilities. He served both internal and external clients as a trusted adviser on utility communications and was a leader in the development of IBM’s Global Intelligent Utility Network Communications Reference Architecture and Solution Offering.

Philip has over 32 years of experience in the communications technology and Energy and Utilities industry with deep subject matter expertise in radio based technologies including; Analog and Digital Land Mobile Radio, Microwave, Analog and Digital Cellular, MESH and WiMAX. Over the past 10 years, Philip has focused on Smart Grid related communications, executing strategy and assessment engagements at leading US Utilities and developing intellectual capital assets that supported IBM’s global solution delivery teams.

Philip is also an IBM Inventor, holding five issued patents, with 1 patents pending,

Prior to IBM, Philip was a leader in Texaco’s Global Information Services organization for several years and prior to that spend 14 years as a senior member of the technical staff at Motorola and supported the evolution of wireless technologies through the early development of Digital Land Mobile Radio through Digital Cellular and emerging 3G Technologies.

Philip is also a United States Air Force Veteran that specialized in Ground Radio Communication Systems, and Combat Radio Communications Systems.

1. Why did you decide to do a webinar with Business Review Webinars?

Great way for Tait Communications to present our point of view on Critical Voice Communications and the opportunity to optimize that investment with our GridLinks Solution.

2. What will the audience learn from attending the webinar?

Two key learning objectives, first, that Grid Links can help optimize a “must have” investment in critical voice communications, and secondly, GridLinks can help Utilities minimize the capital and operating expenses associated with Service Management, Private Broadband and Carrier Services.

3. How did you get into the industry and what do you most enjoy about your role?

I first began working with Utility customers over 20 years ago while troubleshooting a critical voice infrastructure failure, and since that time have developed a deep admiration for the important work they do and the critical services they provide our communities.

I immensely enjoy working with customers, understanding problems and developing solutions that solve them in an optimal way.

4. What would someone be surprised to know about you?

I hold patents in several RF technology fields including RFID, Cellular and Wi-Fi.

5. Who or what is your inspiration?

I am inspired by people that don’t give up and invent new ways of doing things. A few examples are Sir Edmond Hillary, Richard Branson, Elan Musk and Dean Kamen.


Philip Mullins is presenting the Tait Communications webinar ‘Crossroads in Grid Automation and M2M’ on the 1st July at 10am New York/3pm London. Click here to register.