Tag Archives: Connected Services

Petr Niedoba, Connected Services Principal, OSIsoft EMEA

PetrNiedobaPetr Niedoba is the leader of the Connected Services business for OSIsoft in EMEA. Petr has over 18 years experience in the operations and productivity improvements solutions industry. Prior to OSIsoft Petr was at Honeywell Process Solutions as the Advanced Solutions Consulting Manager for EMEA, providing consultancy for numerous processing industry organisation to help them improve their operations and maintenance processes and procedures!


1. What are you looking forward to discussing with the audience?

The topic of the meeting is Connected Services, those can be defined as any services based on the customer operating data, with the purpose of bringing them added value. Some business examples include performance monitoring of the process or critical assets, predictive maintenance, fleet monitoring, facility management and many others – Connected Services are still developing and the opportunities seem to be endless. I want to discuss what added value the Connected Services bring to all stakeholders, share our experience and business cases from our customer community . We have sponsored a market research on the acceptance of Connected Services and the drivers for the asset owners to share data with their vendors and I will show the results. I would also like to hear how the companies in different industries are doing in this field – any positive or negative experience will be worth for the audience. For instance, many companies have already started to develop some Connected Services using in-house developed systems, but as their business grows they often see the system performance is not sufficient, the solutions are not scalable and the support is slow, or they need to unify various systems used by different departments.

2. Why did you decide to do a webinar with us?

OSIsoft has been a leader in providing the PI System for real time data collection and analysis to processing industries and power generation companies. 65% of fortune 500 companies use our system to collect the time series data from various sources to have one view on the truth and to feed the data to other systems such as ERP, CMMS or BI. We see now a growing demand to use such systems not only to share the data inside the company, but also with other parties – service vendors, critical equipment vendors, JV members or partners. We wanted to talk about our experience and hear from the other parties on how the operating data can be used outside of the companies who generate them. We believe the webinar is a good means of establishing the communication.

3. What do you most enjoy about your role?

If I should use just one word, it would be – versatility. With the IIoT “hype” it is progressively easier to add sensors to any equipment. Machines can generate more data than ever and companies are looking at new ways of creating value for their customers by using them. With all of that, we are amazed about how many different new Connected Services are being developed every day, and I am excited to be a part of it.

4. What has been the highlight of your career?

At the previous employer I was awarded the President’s Club, a very prestigious recognition that also included a trip to Florida for a couple of days where the winner can choose to undertake  some interesting activities . I chose deep sea fishing and I was very much looking forward to spending a day in a boat to catch big fish like the Hemingway’s Old Man Santiago, but in fact I spent all day just throwing up over the board.

5. Where is your favourite place in the world and why?

Anywhere on the saddle of my mountain bike or on my skis. But honestly, due to the extent of my business travel, I mostly enjoy being around my home with the beautiful landscape of the Berounka river valley near Prague.

Petr will be presenting the OSIsoft webinar ‘Connected Services: New Revenue Opportunities for Equipment Vendors and Remote Service Providers on the 23rd September. Register here.