Thomas Kaiser, Sales Manager Food Retail at SSI SCHÄFER

What do you hope attendees will gain at your webinar?

More and more companies which participate in omnichannel (and especially eGrocery) business experience the imminent need for growth and adaptation. Rapidly changing customer demands require fast decision-making of eCom and eGrocery retailers. With this presentation, we as SSI Schaefer would like to focus on the different levels of automation in warehousing to respond to those rapidly changing eGrocery requirements. Our goal as SSI Schaefer is to showcase efficient and sustainable solution models using a variety of technologies for business growth.  

What discussions do you look forward to having with the attendees?

I would love to find out firsthand what the biggest challenges are for my audience of the supply chain business. What pain points do they experience in their daily businesses? Are they afraid of investing in intralogistics systems, especially in automation? How much are they focusing on data quality and digitalization? What do THEY think of the current developments in e-commerce? And what is their opinion on the current eGrocery evolution? Let’s talk.

What do you enjoy most about your role?

I love working with people and I love sales. Especially in the (intra)logistics market, every day is a new experience. With new and always changing challenges, trends, technologies, and start-up ideas, I learn something new every day. This excites me. Being able to use my knowledge and our SSI Portfolio together with my team to support our customers on their journey to success always feels great.

How did you get into the industry?

My previous employment in the USA brought me into the exciting world of intralogistics. By working in a highly automated warehouse, I was able to experience firsthand how a well-designed flow of goods combined with automated technology can advance any supply chain process. It was great to see the direct impact warehouse optimization can have on the overall material flow. Back then we were supported by excellent technology – made in Germany by SSI Schaefer.

Where is your favorite place in the world and why?

There are so many favorite places: Berlin (lifestyle), Boston (Red Sox), London (arts), New York (theater), Salzburg (music) … and so many others. The whole world is my favorite place because the interesting culture of each country combined with friendly people makes it always worthwhile to travel, experience, and enjoy.