Spotlight Interview with Carole Delauney, Director Business Development at Swissfillon AG and Markus Bischof, Key Account Manager, Früh Verpackungstechnik AG




What do you hope attendees will gain at your webinar?

Carole Delauney: the aim of the presentation will be to train prospects to our expertise and explain them the complexity related to ophthalmic product development when it comes to manufacturing. Drug Substances are developed and cost a lot of money. I feel that fill finish is sometimes under-assessed and under-estimated which can cause delays.

Markus Bischof: We hope that our customers can share from our learning curve and can smoothen their projects.

What discussions do you look forward to having with the attendees?

Carole Delauney: I hope the information we will share will be helpful and create a synergy between the speakers and the attendees to bring the maximum information to the audience.

Markus Bischof: I’m hoping to have an interesting and exchange related to complex projects.

What do you enjoy most about your role?

Carole Delauney: I define myself as a solution provider and am always embracing learning about a new project and advancing discussion together with Swissfillon’s technical experts as well as with our partners. I started in the industry about 18 years ago and met so many people that I now have a very solid network, which is really a blessing in this type of role.

Markus Bischof: It’s the interaction with external and internal stakeholders and the very often challenging timelines.

How did you get into the industry?

Carole Delauney: I am biochemist by training, started in the cosmetic industry before switching to the biotech sector. I had the chance to work in London where I started my career as technical business development and never stopped since. I focused the last 14 years on sterile fill finish, which is really an expertise I appreciate dealing with on a daily basis. I would not be able selling tablets, my heart is in vials, pre-filled syringes and cartridges as well as medical devices associated!

Markus Bischof: I have a scientific Background. After working in Quality, I was looking for a new challenge.

Where is your favorite place in the world and why?

Carole Delauney: I do not have a favorite place, I have too many to mention not only one and have still a lot to discover even close to where I live in the South of France. I believe travelling will change though and that we will have to feel great everywhere including home…

Markus Bischof: My favorite place is up in the Swiss Alps. It gives you a feeling of freedom after climbing and shows how less it needs to be happy.

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