Central government departments, like enterprises from all sectors, have experienced major disruption in recent times as a result of events such as Britain's exit from the EU in the first instance and the COVID-19 pandemic more recently. Some of the key challenges which they have had to overcome include:
• remote management of staff
• ensuring productivity in a working from home environment
• a seemingly constant need to deliver enhanced services with reduced budgets
• greater scrutiny and accountability of all financial transactions
Spend management is key to overcoming these challenges. By replacing outdated manual processes with modern automated solutions, central government departments can realise significant benefits including:
• Greater productivity through reduced paper-based reporting
• Full fiscal compliance with audit trails
• Reduced risk of fraudulent activity in expense claims and invoicing
• Efficiently processing invoices whilst offices are closed
• Increased staff engagement
• improvement in front-line services by automation of time-consuming claim and review processes
Join GlobalData and SAP Concur to learn how you can deliver operational cost and time savings by simplifying the spend management process while also improving team working and service delivery.
Presented by

Alaa Owaineh,
Chief Analyst, Public Sector
Alaa Owaineh heads up the GlobalData Public Sector team’s coverage of the Education market segment, as well as covering IoT and Analytics technology developments in wider public sector.
With over fourteen years’ experience working as an analyst and researcher, Alaa’s background includes covering the development of a number of key technology markets, and looking at technology adoption and impact from an industry perspective, covering industries like the public sector and utilities.
Prior to joining the company, Alaa completed an industrial PhD at the University of Surrey in collaboration with E.On, in which he examined innovation funding for smart grid projects, and how it was used to support the industry's digital transformation.

Rob Anderson,
Principal Analyst, Central Government
Rob Anderson heads up research, analysis and commentary on technology trends in central government, within the GlobalData Public Sector team.
With over twenty years’ experience of public sector IT programmes in a mix of private and public sector positions, Rob’s main field of expertise is in understanding the key challenges that Whitehall departments face and articulating how technology can best address those issues. A background that spans sales, technical support, commercial activity and stakeholder management on both sides of the buyer/supplier divide provides Rob with a balanced perspective in fulfilling his client advisory role.
A confident public speaker, Rob has delivered keynote addresses at many industry-wide and client-specific events. His work at GlobalData has also encompassed pan-public sector projects and focused consulting engagements. These include assessing new product and service opportunities for clients, and writing blog articles. He is often quoted as an industry expert in both national and sector-specific media.

Dips Dhillon,
UK Central Government lead at SAP Concur
He has spent more than 20 years in IT having exclusively worked with the Public Sector for the last 10 years and is passionate about technology and its impact on public services. Prior to SAP Concur, Dips worked at both BT and Vodafone helping a number of the central departments with their cloud transformation journeys, and their intersection security and IoT.
Dips has a deep insight in helping departments make the case for change and in his role at SAP Concur, he sees huge potential in bringing both innovation and cultural change into the departments, particularly around spend management.

David Dinsdale,
Industry Value Advisor at SAP
David is currently Industry Value Advisor for Public Sector at SAP, helping people to realise value from their investments in technology. This includes championing the SAP Vision to Value approach.
David brings a great deal of experience in Public Sector, including eight years as Chief Digital Officer - Public Sector and Health for Atos and six years as Programme Director of Business.Gov, a cross UK government initiative designed to make Britain a better place to do business.
David’s key skills are focused on digital; improving the way that organisations interact with customers and staff; creating new services and bringing them to market; and ensuring we are safe in a world where cyber threats are invisible and ever present.