Enterprise UC&C - Journey to Transformation
Sponsored by: Tata Communications
Date: 15 November
Time: 12:30 PM IST / 3:00 PM SGT
Five Stages to Adoption and Keys to Success
Unified Communications and Collaboration (UC&C) has always promised to help increase productivity, reduce costs and transform your business, but most enterprises still find themselves struggling with the right UC&C strategy and adoption.
How do you deliver against the promise of your UC&C strategy and realize the return on your investments? We invite you to attend this special webinar presented by leading industry analyst Bill Haskins from Wainhouse Research, and Peter Quinlan - a senior UC&C expert from Tata Communications. They will discuss the 5 stages of the Enterprise UC&C Lifecycle, including adoption trends, keys to increasing utilization, and guidance towards complete enterprise transformation.
Register here and learn more about where your enterprise is on the UC&C journey and a step-wise approach towards transformation. As a key influencer or decision maker of your enterprise UC&C strategy, you will gain fresh insights on how the phases of the UC&C journey will impact your business.
Answer a series of questions that explore your current state of UCC adoption and generate an instant picture of your standing in this five-stage lifecycle – Silo’d, Enhanced, Integrated, Unified or Transformed!
Senior Analyst & Partner, Unified Communications, Wainhouse Research
Bill Haskins is a Senior Analyst and Partner at Wainhouse Research. Bill’s primary focus at Wainhouse Research is on Unified Communication and Collaboration solutions, market trends, and industry players.
Bill has over 15 years of experience supporting, delivering, and evolving converged collaboration services within a global communications company, serving as the Director of the Hosted Unified Collaboration product marketing team. Bill also publishes a yearly series of IT and End-User surveys, and a UC Market Sizing & 5 Year Forecast for Wainhouse Research. In these capacities, Bill has developed an expansive working knowledge of core UC&C enterprise behavior, vendor solutions and go to market strategies.
VP of Unified Communications and Collaboration, Tata Communications
Peter Quinlan is Vice President UC&C Product Management at Tata Communications, part of the $108 billion Tata group. He is the global product owner responsible for the UC&C product portfolio which includes SIP Trunking, Unified Collaboration, IPT & Video Services, and Hosted Contact Centre businesses.
In this responsibility Peter has redefined global product strategy and led the launch of SIP Trunking, Unified Conferencing, Hosted Contact Centre, Skype for Business services, and implementation of an API strategy to increase business flexibility and enabling new partnership and revenue models. Peter also has extensive experience in sales, channel management, business development and managed services across Asia Pacific.
He began his career as the first employee for Dell Computer in India, helping to set up operations in Asia and opening a liaison office in New Delhi in 1994. He went on to work for Dell in Malaysia and later also helped to set up Gateway Computers in the region. Subsequently he worked for 3Com and Getronics, and again with Dell where he was the Director of Managed Services, Asia Pacific & Japan before joining Tata Communications in 2007.
Key Learning Objectives
- Educate the customer on the stages in UCC adoption lifecycle
- Generate awareness about how Tata Communications modular UCC portfolio enables enterprises on this journey thereby realising the promised business benefits as they move along the stages
- VP of IT
- IT Director