Automation in the public sector

Sponsored by: Global Data

Focused on:

  • Robotics
  • Ai
  • Public Sector
  • Ethics

Date: 23 April


Time: 11AM London

Robotics and AI meet the public sector

In 2018 barely a day goes past without news of how robotics and AI promise to reshape our world. Yet despite the potential to reduce costs and improve quality, the practical adoption of the new tools and techniques is not always straightforward for public sector organisations, which must also take a wide range of social and ethical issues into consideration.

Join the GlobalData Public Sector analysts as they present the results of a major new primary research study on automation in the UK public sector. The team will focus particularly on the central government, local government, health and education sectors, reporting how senior decision-makers see the automation opportunity both today and in the future.

With a very wide range of use-cases in scope, this webinar should be compulsory viewing for all suppliers who are committed to the future public sector, as well as decision-makers who wish to learn from their peers.

Presented by

Jessica Figueras,

Chief Analyst, Public Sector

Jessica leads GlobalData Public Sector, with responsibility for the research, data, content and advisory services produced by its team of analysts, journalists and researchers. She is a sought after advisor and speaker on government technology, and over her 23 years in the tech sector has published extensive research on enterprise technology issues. Before joining GlobalData Jessica was a strategy consultant, director at a London-based digital start-up, and Practice Leader at Ovum. She is also currently Chair of Trustees at a major UK non-profit.

Alan Mo,

Research Director, Local govermment

Alan is responsible for developing and implementing research programmes aimed at sizing and forecasting ICT supplier opportunities in the local public services and outsourcing markets. Previously Alan was an Insight Development Manager at Nokia, where he was responsible for ensuring market insights were fully embedded in the strategic planning and product development process, and Head of Technology, Media & Energy at Intelligentsia.

Rob Anderson,

Principal Analyst, Central government

Rob manages GlobalData Public Sector’s central government ICT research, analysing market trends and delivering consulting projects. Prior to joining GlobalData he undertook a number of commercial roles within the Cabinet Office, including that of Crown Representative for software suppliers. He also undertook active engagements in the Government Digital Service (GDS) and Buying Solutions (now CCS).

Neha Ralhan,

Senior Analyst, Healthcare

Neha focuses on technology in the UK health and social care sector. She has expertise in e-health, public health and integrated care, transformation management, government funding pathways and strategic planning. She has over nine years experience working in the healthcare sector, and was part of the team that delivered Australia's highest profile integrated, digital hospital in which she led transformation programmes across oncology services and multidisciplinary care.

Key Learning Objectives

  • Understand how automation is being adopted across the different parts of the UK public sector
  • Understand the key drivers and barriers to public sector adoption
  • Identify the key public sector use-cases
  • Learn about future strategic and budgetary plans for automationERP
  • Gain insight into public sector customers' views and expectations of suppliers


  • Automation technology providers
  • Business process outsourcers
  • IT service providers
  • Consultancies
  • Senior public sector decision-makers