Your Virtual Branch: Engaging Customers Over Digital Channels
Sponsored by: Moxtra
Date: 5 October
Time: 2PM London / 3PM CET
Create a branded virtual branch of your organization- a OneStop destination for nonstop business
Today’s customer-centric industries are faced with the need to reach their customers remotely and through digital channels for uninterrupted business. However, the right digital strategy is critical in order to maintain strong relationships from a secure platform. Without a managed system for supervising internal teams to deliver quality service to external entities, a weak digital offering could be detrimental to success.
In this webinar, we’ll discuss the importance of engaging with your customers over digital channels, and the best practice for digitally transforming your brand. In today’s world, organizations need to adapt to on-demand expectations in order to retain customer loyalty. Providing a virtual branch of your organization ensures continuous business with your customers. Moxtra-powered OneStop Customer Portals enable your organization to provide a secure and branded digital experience where you manage your external relationships and your internal business teams to deliver the timeliness and quality of response required for today's environment.
Moxtra's OneStop Digital Portals power virtual branded branches of business for a completely immersive customer experience. With real-time responsiveness from organization representatives, collaborative document sharing, transactional corners, and auditable transcript of interactions, your brand can offer continuous business, from anywhere. Learn more by visiting www.moxtra.com.
Jacopo De Simone,
Jacopo De Simone is a solutions consultant at Moxtra, a platform powering OneStop client portals, under your brand, to deliver business class service in today’s mobile world. Jacopo is focused on transforming the way businesses engage with their clients and teams in a digitally sophisticated, on-demand way. Jacopo has experience powering OneStop portals in various industries, such as financial services, law, consulting, construction and many more. Jacopo’s goal is to help SMEs and enterprises across the globe stay relevant in the mobile world and ensure they provide their customers with a seamless, interactive digital experience.
Key Learning Objectives
- OneStop Customer Portals enable NonStop Business
- Virtual Branded Branches for a completely immersive customer experience
- Engage your organization by delivering a secure, branded digital experience
- Develop a digital strategy to maintain strong and continuous relationships with your customers.
- Branch Manager
- Director of Customer Experience
- Director of Innovation
- Head of Private Banking
- Regional Head
- Product Manager
- Head of Operations
- Customer Experience Manager