SD-WAN (software-defined wide-area networking) streamlines network management operations by separating the way a network is controlled from its hardware, alleviating network congestion and freeing up capacity. It is revolutionizing data connectivity and driving digital transformation. By adding it to existing network infrastructure, retailers can engineer the hybrid digital-physical landscape for optimal customer environments and ideal returns on investment.
TNS will discuss how its Secure SD-WAN solution helps retailers, quick service restaurants, fuel and convenience store owners can join the digital revolution and transform their business brick by byte. These may comprise cloud-based web applications, eCommerce, curbside pickup, chatbots, contactless payments and other tech-centric solutions for increasingly tech-focused customers.
The added complexity of even seemingly simple digital options, like mobile payments, can bottleneck throughput and increase latency. SD-WAN mitigates these gaps in communication by prioritizing business-critical applications, meaning both payments terminals and new customer experience initiatives can operate at the same time at peak performance. SD-WAN gives retailers a way to securely connect all types of payment options — POS terminals, cash registers, eCommerce gateways, in-store/in-restaurant mobile devices, automated fuel dispensers (AFD) – as well as any other devices and networks within the retail environment.
The chaos of 2020 has proven how important it is for retailers to maintain connections with current customers while finding ways to grow their business. New challenges are an opportunity to become better and SD-WAN will help businesses enable modern strategies, high-performance cloud systems, and advanced payments data security.
Managing Director, Payments Market, EMEA
Mark Collins is Managing Director of TNS’ Payments Market business in Europe, which includes offices in the UK, Ireland, France, Spain, Italy and Germany. Mark drives all sales and business activity in his region and is part of TNS’ leadership team which is responsible for setting TNS’ strategic direction and implementing its vision. Having joined TNS in February 1999, Mark is a long-standing and well-respected veteran of the company and has held a number of different positions at TNS with both domestic and global focus. Most recently he was General Manager of TNS’ Payments business in the UK and Ireland before being promoted to his current role in December 2016. Mark joined TNS from Bank of Ireland where he had spent 19 years in a variety of service, operations, IT and customer management roles, rising to Senior Manager of Electronic Banking Support.