Competing with Fintechs in the API Economy to become your Customersâ€™ Principal Bank
Rapid changes in technology and growing expectations have created tremendous opportunities. Customers now demand products and services offerings that are customized to their specific needs, and the ability to transact at a time and a place of their choosing.
Corporate and transaction banking has lagged behind retail banking, and despite the fact that corporate banking clients generate 56 percent of global revenue for banks, they have been presented with a relatively meagre digital banking menu. With new financial technology players (fintechs) creating a paradigm shift in the financial sector through digital innovation and regulations such as PSD2 pushing banks into the API economy, banks need to step up in order to remain relevant and reposition themselves as digital enterprises. This would help them reap significant benefits including higher growth rates, improved customer loyalty, and reduced costs. The destination is well known, the key challenge is how to get there.
Join Daragh O’Byrne and Harshit Jain as they discuss how corporate banks can capitalize on the opportunities by creating tomorrow’s transaction bank today in 4 key steps:
1. Use predictive analytics to take more informed decisions
2. Automate processes end-to-end to enhance operational efficiency
3. Provide Omni-Channel Banking to improve connectivity with clients
4. Digitize the supply chain finance ecosystem to augment client partner collaboration
Not only are corporate customers willing to transact and liaise with banks over digital platforms but many are willing to switch - and even pay a premium - to work with banks capable of delivering the type of integrated, omni-channel service they've grown accustomed to in other spheres.
The webinar serves as a perfect guide on how to join the digital revolution and retain your position as your customers' principal bank.
Vice President, Global Head of Marketing & Alliances, Nucleus Software
Daragh O’Byrne is responsible for driving business transformation through integrated and strategic marketing initiatives.
He brings over 20 years’ experience in the Financial Services application software sector. Daragh’s key focus area has been ensuring that software provides tangible business benefits for customers and that these benefits are explained in a clear, concise and compelling way.
His industry experience and in-depth understanding of technology drives his passion to ensure that value is delivered to customers.
Global Head of Transaction Banking Solutions, Nucleus Software
Harshit H Jain is an experienced Corporate & Investment Banking and Business Technology professional, with expertise in setting up Global Transaction Services (GTS) and developing, managing, commercializing and delivering complete GTS Products suite so as to delight Corporate/FI Customers with customer-centric and innovative solutions.
As the Global head for FinnAxia at Nucleus Software, his mandate is to provide thought leadership and advisory services to our bank and non-bank financial institution customers and help drive their FinTech-collaborative and holistic Digital Transformation agenda.