Customer engagement, financial well-being, simplification of user experience, personalization
How AI is entering digital banking and how can it help in building innovation and driving personalization?
As we are facing the next stage of digital banking transformation, the new challenges arise for banks and financial institutions. Learn how to build customer engagement and improve customer’s perception of your bank. Take advantage of the tools and capabilities supporting financial well-being of your customer.
Today’s digital banking is loaded with a large number of features, but every customer is different. Don’t ignore the power of user experience and make sure that you know how to use personalization’s as “game changers”.
In this webinar, we will discuss how machine learning and data lakes can help your organization build the next generation of digital banking:
1. Challenges in nowadays for digital banking:
• Customer perspective and expectations
• Banks perspective and limitations
2. Possible solutions – how AI can address and solve challenges
3. Q&A session
Presented by
Jakub Porzycki, PhD,
Machine Learning Expert, Ailleron S.A
Science enthusiast with a particular interest in artificial intelligence, machine learning, and complex system modelling.
During his professional carrier he gathered both business and academic experience, managed numerous teams (up to 12 people), and, with their help, he developed and delivered new ML-based solutions.
Agnieszka Spólnik,
Chief Product Owner, Channel Excellence & Omnichannel Orchestration Tribe Credit Agricole Bank Polsk
Agnieszka has almost 20 years of experience in banking industry. She’s an expert of development of proximity banking processes, transformation of digital channels, building accelleration strategy for sales network and Contact Center. Currently responsible for the implementation of the omnichannel strategy at Credit Agricole Bank Polska, proces digitization, development of banking systems and change management.
Michal Walerowski,
Business & Product Development Manager, Ailleron S.A
Michal Walerowski
Business & Product Development Manager
Michał has 12 years’ of experience in banking industry. He helps customers with digitalization and automation of banking & financial businesses.
Michał has a vast experience in building solutions based on latest technologies e.g. biometrics and machine learning. Recently he is involved in development of ML based data analytics platform for Aileron’s customers.
